The Service League may assist with approved documents or checks that require an incarcerated person’s signature. All items must be brought directly to the Service League office for review. Once approved, we will coordinate with the jail to obtain the incarcerated person’s signature. Please note that we do not cash checks or provide postage, faxing services, or personal mail delivery.

The Service League coordinates and supervises family reunification visits for eligible, nonviolent incarcerated mothers with children under seven years of age. These visits provide an important opportunity to preserve the parent-child bond, support the child’s emotional well-being, and help families maintain meaningful connections during a mother’s incarceration. Eligibility is determined on a case-by-case basis. For additional information, please contact the Service League office.

Service League provides weekly Hope Inside gender-specific groups (two for men, one for women) lead by staff members that address reentry, self-empowerment, relationships, job readiness, coping mechanisms, self-esteem building and other life skills topics. Certificates of completion are provided for the number of completed hours.

 Incarcerated persons who have $15 or less in their account may request up to four sheets of writing paper and four standard 4-by-9-inch letter envelopes. Reading glasses are also available upon request once every three months for incarcerated persons who have $20 or less in their account. Eligibility is subject to account verification

Law Library: Services are available to all incarcerated persons, including those representing themselves (pro per). Trained Law Library staff can assist with locating specific legal resources, such as statutes, cases, and legal forms. Service League Staff cannot provide legal advice, interpret the law, or conduct legal research on an incarcerated person’s behalf.

Recreational Library: Library carts are available on the housing pods, providing incarcerated persons with access to recreational books and magazines. Requests are fulfilled based on available inventory. All library staff are trained to assist with recreational library services and help

Buying Books & Magazines: New books and magazines must be mailed directly to the jail by an approved publisher or distributor. The Service League is unable to bring books or magazines into the facility. To borrow an available book, please submit your request directly to the jail library.

Jail staff or IP’s attorney must contact the Service League to request and coordinate clothing. If family members or friends are unable to provide appropriate clothing, the Service League may be able to assist through our clothing jury closet. All clothing is clean and laundered after each use. Availability is based on current inventory and sizing.

The Service League facilitates the process for individuals who request to be married while incarcerated by processing the paperwork required by the Sheriff’s Office and the County Clerk’s Office and scheduling the wedding ceremony, if approved.

Individuals in custody may request for the Service League to relay phone messages to family, friends, attorneys and probation/parole officers in the following area codes: 510, 415, 650, 408, 925, 831, 669, and 707. Message requests must be of an appropriate length. No third party calls. We are unable to call programs that require some type of acceptance.  

We have a 24-hour phone line where family, friends, attorneys, etc., are able to leave phone messages for individuals currently in-custody in the San Mateo County adult correctional facilities. Messages are written down and normally delivered to the facilities daily, however, it may take up to 3-5 business days for an individual to receive the message.

Notary requests must be submitted directly to the Service League. The standard fee is $25, and requests require at least 7 business days to process. Notary services are provided once a week on a rotating schedule, so a specific day cannot be guaranteed. Requests requiring expedited service may be subject to an additional rush fee.

Under the Prison Rape Elimination Act (PREA) of 2003, incarcerated persons may report sexual abuse, sexual harassment, or related misconduct through the Service League. Our trained staff can receive these reports confidentially and coordinate with designated jail staff to ensure each concern is appropriately documented, reported, and addressed in accordance with PREA requirements.

The Service League is unable to retrieve personal belongings for an incarcerated person. We also cannot personally pick up, hold, or deliver property or money on their behalf. However, when appropriate, we may coordinate with jail staff or local law enforcement to explore available assistance. This includes requests involving reports or documents from police stations, courthouses, or other agencies.

Our Religious Services Coordinator provides Pastoral visits, Bibles, religious materials and a schedule of religious activities. Please visit the Religious Services page for more information. 

All visitors must pre-register online or via a kiosk in the lobby of Maple Street Correctional Center or Maguire. There may be a 48 hour processing period between registration and scheduling the first visit. Service League assists with pre-registration online at our office; hours may vary.